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Billing, add-ons & limits

Organizations run on Business, Business + AI or Enterprise. Billing is per seat; add or remove members and the subscription follows. Every seat comes with a branded card for that member, so your card allowance grows with your seats. Card slots add cards beyond one per seat, for shared or department cards.

The AI features come with Business + AI and Enterprise: AI scanning of paper cards and badges (100 scans per member a month on Business + AI, 200 on Enterprise), contact enrichment, the Orb assistant, meeting briefs, AI Studio and the MCP server. Plain Business includes none of them.

New organizations start with a 14-day Business + AI trial. You choose Business or Business + AI when you subscribe.

Expand a plan without changing tiers (Organization → Billing → Add-ons):

  • Feature modules: analytics, custom domain, white label, CRM sync, advanced booking, and more; flat monthly price each.
  • AI employee seats: one seat per AI employee hired, each with its own monthly credits.
  • Credit packs: one-time AI scan, enrichment, or AI employee credits, consumed after your plan’s monthly allowance. AI scan and enrichment packs are for Business + AI and Enterprise.
  • Capacity: extra storage blocks and card slots.
  • Power-Up bundle: a discounted bundle of the popular modules plus monthly credits.

The billing page leads with live usage meters (seats, storage, cards, AI quotas). When something runs out you choose the policy:

  • Auto-expand off (default): the action blocks with a clear “limit reached” message and an admin CTA.
  • Auto-expand on: Lynqu provisions the smallest unit that unblocks you (a seat, a storage block, a credit top-up), bills it next cycle, and records it: inbox notification, owner email, and a visible expansion history. Hard caps still apply; trials never auto-expand.

Web subscriptions run on Stripe with multi-currency support. Invoices, payment methods, and cancellation live in the billing portal.